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Contact Us

We are here for all your questions. Feel free to say hello to us :)


0216 482 0 482

Address of company:


Social media:

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Our Return and Exchange Policy:

* If your product is not a special order product and has not been packaged / shipped yet, you can cancel it. Cancellation cannot be made for packaged, shipped or special order products.

* If the item is unused, undamaged or undamaged, you can return it within 3 business days. Beforehand , you must share the photos that the product has not been used, burned or damaged, via the e-mail address. Return requests will not be accepted for products that do not comply with the return conditions.

* If changes are requested after the product is purchased, change requests must be sent to within 12 hours after purchase. The right to accept or reject change requests exceeding 12 hours is up to the operator.

İade ve Değişim

Cargo Operations (Delivery Policy)

Kargo İşlemleri

* Unless you place a special order, your products will be shipped within 3 business days after purchase. You can track where your cargo is with the Cargo Tracking number in the notification sent to your e-mail address or phone.

If you have placed a special order, your products will be prepared and shipped within 7-10 working days at the latest, depending on the density.


* We send our cargo with our contracted company, MNG Cargo. Our shipping fee is 12.95 TL fixed to all over Turkey. Shipping is free for orders over 150 TL.

* From the moment your product is shipped, the responsibility belongs to the cargo company. Witch Candle is not responsible for stolen, lost or undelivered cargo.

* We do not have an international cargo agreement (for now).



Satış Sözleşmesi

Sales Agreement

To read the contract  KNOCK KNOCK!

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